Tuesday, November 27, 2012

Who Will Influence You?

Every leader must also follow.

ElephantsThose who show no accountability to others--in business, non-profits, or government--may hold a position of leadership but won't hold on to it without some version of brute or "political" force, overt or covert. (If that kind of leadership appeals to you, you may want to check Craigslist for the "Dictators Wanted" ads).

Be selective about who you allow to influence your thinking, attitudes, decisions, and behavior. What are the values you hold most dear--the ones you would like others to adopt as a result of being influenced by you?

Please consider that question. Then, make sure the influences on your life mirror those values.

If you do, your life and your leadership will be reinforced and lifted up. If you don't, you put yourself in a position to be led away from your life's vision. Perhaps even worse, you'll lead others in the wrong direction.

Who are you choosing to follow?

Tuesday, November 20, 2012

Can You Survive Your Brand?

A New York family bought a ranch out West where they intended to raise cattle. Friends visited and asked if the ranch had a name. "Well," said the would-be cattleman, "I wanted to name it the Bar-J. My wife favored Suzy-Q, one son liked the Flying-W, and the other wanted the Lazy-Y. So we're calling it the Bar-J-Suzy-Q-Flying-W-Lazy-Y." "But where are all your cattle?" the friends asked. "None survived the branding." --- D.A.C. News

Branding

How many different business cards do you carry? Do you need the entire height of the Sears Tower to complete your elevator speech? Have you learned not to answer the question, "What Do You Do?" but instead respond with, "Here's how we help people like you?"

The best line I've ever heard for the relationship between focus and success comes from comedian Bill Cosby: "I don't know the key to success, but the key to failure is trying to please everybody."

Branding ourselves is a bit of a misnomer. Other people brand us by how they experience who we are, what we do, and how we do it.

What do you do unbelievably well? Stick to it so you survive the branding.

Monday, November 12, 2012

Seven Tips For Better Coaching

The response to the Coaching For Managers eGuide (available to you in the right sidebar) has been brisk. So,we're figuring that this is a topic that's genuinely helpful.

I'm in the midst of finishing the wording for a contract with a new coaching client. Since my mind wanders a bit when hunkering down with details, here are some coaching thoughts that emerged during the periodical mental breaks. In my experience, these hold true for both internal and external coaches:

Einstein
 

Seven Coaching Tips To Consider

1. Take time to accurately diagnose the situation. Begin coaching conversation using open-ended questions, then sit back and let the client hear what (s)he is saying in response. Clients often become  start to recognize behavioral patterns through their own answers to good questions.

2. Ask the unexpected question. How often have you experienced that feeling of being stuck with no apparent options to escape a situation? This bumps up the stress level. The secret here is for the coach to create brainstorming questions that will generate alternatives to the current situation.

3. Get really, really clear about goals. We've all experienced goal-setting of some sort. However, for a goal to be really useful it needs to be meaningful to the individual. Dedicate significant time to working with clients to refine their goals and sign off on them. (I have them physically sign a document. It increases a sense of accountability). 

4. Initiate options. New coaches sometimes rush through this and quickly offer advice. (Hey, it's a lot easier to say, "Do this." Of course, the coach has just taken ownership of the solution).

Effective coaches take time to ask questions that allow the client/employee to come up with some new options that will lead to action and new behavior. Only when options come from the client will you get real commitment to change. The loudest statement a coach can make is by quietly asking a question, then remaining silent.

5. Help evaluate options. Work with the client/employee to develop a set of criteria to evaluate the different options. What investment (energy, money, time,) is needed to put a specific option into practice?

6. Design an action plan. Gee, how mundane, eh? Spending time identifying how a goal will be reached will pay off big time if any glitches are experienced. All you have to do is backtrack and see where things went off track. Also: The plan needs to have a "Here's how you'll know you're successful" element. Coaches help people celebrate; make sure you know when to hold the party.

7. Encourage momentum. Sometime cheerleader, sometime nag; we all need someone to keep us on track. Use phone calls, emails, water cooler conversations, whatever it takes. Remember, it's about moving toward a goal or some kind of change. And you'll enjoy being part of the celebration."

What are you doing that is being helpful to your clients or employees?